Feb 1, 2011

"Please vacate this train immediately.", #TTC, #CustomerService #toronto

I was sitting on the train at Kennedy Station at approximately 8:45 am. After about 5 mins, the announcement was, "Please vacate this train immediately, you must vacate this train immediately". I waited another 5-7 mins for another train. I was sitting the next train, again the same announcement, ""Please vacate this train immediately, you must vacate this train immediately". Everyone left the train and got another train after about 5- 7 mins . The total delay time was approximately 15 mins...

To the TTC announcer:
Please be a little more polite and informative when announcing messages. It would help if you would say why the passengers have to leave the train. Please, do not treat the passengers like animals, pushing them from one train to the next.






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